FAQ

What are the minimum and maximum amounts available ?

Currently the minimum amount is set at 3000 yen and the maximum amount is 50,000 yen.

Amount up to 100,000 yen available upon request.

How long is the gift card available for redeem ?

IMPORTANT: GIFT CARDS ARE ONLY REDEEMABLE FOR 30 DAYS.

If the card hasn't been redeemed on time or has been lost, it cannot be used anymore.

How long does it take before receiving Bitcoin ?

It usually takes between 5~25mn to confirm the transaction and receive Bitcoin in your wallet.

NOTE: Gift card redemption time varies based on the Bitcoin mempool.

For example, if you redeem a gift card and the mempool is suddenly slammed with many new transactions, there could be a delay in the amount of time it takes for your transaction to clear.

I have seen it take more than 24 hours for transactions to clear, so do not be alarmed.

In any cases, they will get confirmed!

Are there any hidden fees ?

Everything is transparent, written on the purchased voucher.

A flat fee of 5% and a network fee are included.

The network fee is calculated on the mempool depth at the time the gift card is purchased so it will vary.

Can you act as a custodian for my newly purchased Bitcoin ?

No, we cannot keep your Bitcoin in our system, as we never transact with Bitcoin directly. You are the sole person in possession.

Why specifically Bitcoin and no other asset ?

Bitcoin was the first crypto currency created, it has the same properties as gold, but for the modern days.

Since its inception, it has never been hacked and has already delivered an undisputable track record of high security.

It is censorship-resistant, decentralized and easily transportable from one place to another in minutes, at a fraction of the cost.

If you want to read more about Bitcoin, Bitcoin.org is a great place to start.

How should I store my Bitcoin ?

We recommend using open sources wallets like Blue wallet or Edge.

For maximum security, we strongly recommend using cold storage tools like Trezor or Ledger.

Where can I contact support ?

Send us an email at info @ bidouillez . jp, we'll be quick to assist you.

What does the gift card look like ?

Here is a preview of the gift card you will receive, once you have finalized the purchase.

On this example, you can see that the customer has purchased an amount of 0.00063253 BTC (63,253 Satoshi) for a total of 25$ (+-3000 yen).

This amount includes a 5% commission (1.25$) AND the network processing fee (0.71$).

 

You can redeem gift cards 2 ways: 

 

1. Go to http://azte.co enter your 16 digit code AND a Bitcoin deposit address and click redeem. It will be written to mempool and soon hit your wallet.

 

2. Open Blue wallet and scan the QR code on the voucher. The transaction will immediately be written to Blue wallet.

 

Azteco gift cards are one of the easiest ways to buy Bitcoin. They allow buyers the flexibility to send Bitcoin to their own wallet or pass it along as a gift to someone else.

 

If you're purchasing this for yourself and would like a bit more privacy, consider redeeming the gift card using a VPN.

It's also a best practice to not mix your gift cards aka "KYC Free" bitcoin with the coins you get from any exchanges.

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